Frequently Asked Questions

How do your leases work?

We like to lease our properties for multiple years (3-5 years) but if the landlord is hesitant we give the option to do a 2 year lease with an option to renew the contract.

What rules do you do to make sure no damages occur on the property?

Each client signs a statement of agreement (before entering) stating that we reserve the right to keep full security deposit if any rules are broken and will be asked to leave immediately with help from our team members on standby.

-No shoes inside property

-No smoking

-No events or business gatherings

-No mail delivered

-No moving or rearrangement of furniture

-No loud noise or music after 9:30pm

-No pets

How do you know who gets in and out the property? Any security measures?

There will be cameras installed 360 degress (front, side, back) around the house. This alerts us when noises or guests reach a certain level. We will also install Nest Locks that will send and reset custom codes for a new check-in. Another words each client will have an exclusive passcode, no passcode will be used twice.

How do payments for rent work?

Payments will be sent out through our direct deposit. Rent payments are the same as payments from a regular tenant. We may also do wires, Zelle, etc. We pay market rate with a 2-5 year lease agreement. If you are interested in enrolling in Auto Pay, please contact us.

*Auto-Pay is a feature we give to landlords so they will always receive their payment automatically at the beginning, end of the month, or even a day earlier.

If there are any damages to the property, who will take care of it?

Jack and Rose has not one but two insurances. Our main 1) We have a renter’s insurance that covers up to $1,000,000 in potential liabilities or damages. Our umbrella coverage 2) We have “Proper Insure” which is three insurances specifically tailored into one to protect the landlord, our clients, and us. otection

How will it be furnished?

Your property will be fully furnished, each piece of furniture will be carefully picked by our interior designer who’ll decide which ones best fit the house’s design.

How will my property be maintained?

We have professional cleaners that will be coming into the property twice a week to make sure your property is maintained in the best conditions. We also have a 24-hour handyman that will be on standby for emergency maintenance problems so the landlord isn’t bothered by any small nuisances.